Abbey Garden Sales are one of the United Kingdom's largest Online suppliers of garden machinery and tools. You can be reassured that Abbey Garden are not a flash in the pan .com experiment - Abbey Garden have been going for over 35 years and know about the importance of service as well as low prices. We want you to be happy with your purchase, and we look forward to keeping you as a happy Abbey Garden customer.
Abbey Garden Sales was established in 1976 when Steve John began repairing and servicing mowers. The business soon flourished and Steve also branched out into selling new machines. During the 90's both of his sons chose to join their dad in the business and help to expand the company.
We currently operate sales, service and repairs; including warranty repairs, at our Tavistock Centre.
Whilst we can supply any make and model of garden machinery we are authorised agents for Stiga, Mountfield, Masport, Wolf, Flymo, Jonsered, Shindaiwa, Tanaka, Shibaura, Harry, Ariens, Apache, Lawnstar, Bear Cat, Oleo-mac and Simplicity.
We hold a large stock of second-hand parts for old and obsolete machines. Customers have come from as far afield as Sweden and the Falklands Islands.
Our aim is to provide the right machine for your garden. Our sales team have a wide experience and are able to point you towards the perfect machine to match your needs. It's imperative to ensure that the equipment is capable of doing what you require, if it can't, then you have wasted your money. We want to ensure that this does not happen.
We are always happy to deal with your enquiries. Just give us a ring and have a chat.
The abbeygardensales.co.uk team - we're here to help!
"Parts delivered today - fitted and working by lunchtime. Excellent service and much appreciated." M Bird
"Just a quick email to say how delighted I am with the service provided from your sales team. Prior to my purchase all questions were answered very professionally and the delivery timescales were exceptional. Very pleased with quality of products and will definately recommend you to friends." A Bucksey
"Seeing the special offer this good on the web you may think "if it's too good to be true, it usually is!". In the case of Abbey Garden Sales the result was...it is just brilliant. Within two hours research I realised this is a top end item at a price a competitor had to excuse his French. I rang at lunchtime and was impressed by my enquiries, yes it was brand new. I ordered online with free delivery and it has arrived in less than 24 hours. Should I need any more equipment, Abbey will be my first choice. Thank you for a great service." D Bradley
"I ordered a Murray Lawnmower last Thursday and it arrived the following day less than 24 hrs after I ordered it. What good service. Thank you very much." J Bowers
"Thanks Craig, what excellent service." D Betteridge
"Just would like to say thank-you for the very prompt service. I ordered 2 items yesterday PM and they arrived first thing this morning BRILLIANT SERVICE! Thanks very much." I Smith, Cupar Fife Scotland
"I just thought that you guys probably only get e-mails from people complaining, so I thought I would send you an e-mail to say ..... for the little its worth...... thank you for sorting out this issue for me. I believe there are many many companies who wouldnt care at all once the item has initially been shipped, and it is very nice to see that you do care about the products you sell." M Parker-Humphreys
"Just a quick note to thank you for your very prompt service. Couldn't believe how fast and efficient the service was from the ordering of my new chainsaw to its delivery.
" S Prebble
"Wowee! Thank you so much for the prompt delivery of my order. Your service is A*+ !!" S Lee
"Received the machine in good order this a.m. Thank you for your extremely prompt and efficient service." MV Leicestershire
"Thank you very much for your extremely speedy delivery of my order! I am sorry to leave it so late to order but you have come to the rescue and I am all set for my fruit tree pruning course this weekend!" HB London
"I want to say how impressed I am with your excellent service. Having moved to France it's often difficult getting bits of kit you need. You have made the process so much easier. Thanks again
" R Bates
"Chris, many thanks for sending the mower part - fitted and working perfectly.
" R Studley
"Thank you - delivered this afternoon within 24 hours of my placing the order. Very impressed & grateful.
" D Chidel
TERMS AND CONDITIONS
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Postage and Packaging
All purchases over £100 are delivered FREE to UK Mainland.
For purchases less than £100 shipping costs are clearly displayed to you before you checkout.
Areas that a charge will be applied to are: Northern Ireland, Scilly Isles, Isle of Wight, Isle of Skye, Any Other Scottish Islands, Highlands and Internationally.
Please allow up to 7 working days for UK delivery. In the event that your order will take longer than this, we will contact you to notify you of the expected delivery date, and you will have the option to cancel if you wish.
UK Outlying areas
During checkout, you can leave instructions to the courier on what to do if you are not home when they deliver (eg leave with neighbour, leave in shed etc).
We will send you an email when the goods are dispatched and this will tell you when to expect delivery. Large or expensive goods will need to be signed for (unless you entered instructions during checkout).
In the event that the courier is unable to deliver, they will attempt to redeliver the next working day. If repeated attempts fail, there may be a small surcharge for re-delivery.
If there are any visible signs of damage to the packaging, please tell the courier and reject or sign that the goods are damaged.
Our courier regards the following postcodes as being outlying areas. If your postcode starts with these letters, please choose 'Highlands and Islands' as your shipping area.
AB 31 to 56
IV 1 to 28, 30 to 32, 36 to 49, IV 52 to 56
KA 27 & 28
KW 1 to 17
PA 20 to 38, 41 to 49, 60 to 78
PH 4 to 44, PH 49, PH 50
Isle of Man (IM), Northern Ireland (BT), Isle of Lewis (HS)
ZE, Scilly Isles (TR21 to 25)
The shipping costs displayed for international delivery are for major population areas only. Our courier charges a surcharge for delivering to outlying areas. If your address is included on our courier’s outlying area list, we will contact you. We will advise you of the surcharge cost and you will then have the choice to pay the surcharge or cancel your order if you wish.
All products are covered by the full manufacturer's warranty.
You may be wondering how this works, as you are purchasing online?
Your satisfaction, from purchasing and beyond, is of paramount importance to us.
If you have a problem with your machine during the guarantee period, first of all contact us.
We will assist you in getting the problem put right to your satisfaction.
Depending on the product, we may arrange for it to be collected and returned to us for repair, or we may make arrangements with a local dealer who will fix it at no cost to you. Or we may arrange for a replacement to be sent to you. The important thing is that we will take ownership of any warranty issues, and get things put right for you.
Even if your product is out of warranty, feel free to contact us and we may be able to offer you advice and options.
We would like to point out that all machinery is checked by our own service department before dispatch. Your machine will have a full PDI (pre-delivery inspection) carried out by a qualified technician. This means that you will not take delivery of a machine which is faulty.
If you are not delighted with your purchase you have the right to cancel within 14 days of your purchase, or 14 days from the receipt of the goods (whichever is longer).
In all cases of returns, please email us first to tell us about the issue.
If you receive goods which are faulty, or not as ordered, we will give you the option of a refund or replacement, and we will pay for the return costs of the faulty goods.
If you simply change your mind, then we will still refund the purchase price provided you return the goods in an 'as new' condition, with all packaging and instructions. You will be responsible for the cost of returning unwanted items, and you should use a tracked or signed for service to do this. In very rare circumstances our suppliers may charge us a restocking fee for goods we don't normally hold. If you have simply changed your mind and return an item, we may pass on this cost in rare circumstances.
Pictures are for illustrative purposes only.
Whilst we have made every effort to ensure that our product descriptions are accurate, descriptions are to be used as a guide only. We do not accept responsibility for accidents or injury which may occur due to errors or omissions on this web site. Always refer to the manufacturer's instructions which come with your goods.
We cannot be held responsible for any Consequential losses incurred by customers.
WEEE (Waste Electrical and Electronic Equipment) Statement
Zero Rated Workwear
Some of the protective boots and helmets we sell are zero rated for VAT. According to the VAT rules, we cannot supply zero-rate protective boots or helmets to an employer for the use by their employees without adding VAT. If an item is possibly VAT exempt you will be asked about your status when you add the item to the basket.
Abbey Garden Sales is the internet trading name of Abbey Garden Machinery which is registered in England and Wales No.04798756